"We have opted for PHI DATA because they had already got part of the solution in their standard solution IDdelivery. So they could quickly offer an adequate solution by means of a number of modifications to the software", says Ronny Kemps, Logistics Manager at Krëfel.
The company's main aim is to ensure the traceability of its products in order to guarantee a quality service for its customers. Therefore, it was looking for a practical and efficient solution that would also enable the control of production costs.
All-in LabelEasy solution ensures carefree use and transparent price model
DHL Parcel (Speedpack) delivers a daily total of over 6,000 parcels, 800 pallets and 2,000 irregular-sized items in Belgium and Luxembourg. This involves around 270 vehicles departing every day from the warehouse or one of the five cross-docking zones in Belgium. DHL Parcel (Speedpack) went out looking for a solution to make deliveries as efficient as possible and to offer customers the possibility to follow their parcels in real time. This solution was also to give an alert in case of a discrepancy between the load and the delivery note. With a number of customers at DHL Parcel (Speedpack) having rather specific reporting requirements it needs to be possible to also create customised reports. Finally DHL Parcel also wanted the solution to integrate complaints and claims easily in the process.
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LabelEasy solution combines purchasing, maintenance, repairs, software integration, labels and total peace-of-mind in a single formula, whereby the client pays a fixed fee per label.
PHI DATA offers a solution to make the delivery process more efficient and faster for Unigro by automating the planning and the follow-up of the loading of the trucks, the driving directions, as well as the physical delivery of the goods.
Thanks to the all inclusive formula, the company is assured of continuity in services and supplies and the productivity is ensured.