IDdelivery®: Proof of Delivery & Proof of Collect

Optimal follow-up of your paperless deliveries, with real-time track & trace information

IDdelivery, our Smart Edge solution for Proof of Delivery & Proof of Collect allows you to organise and track the deliveries of your parcels, very efficiently.

IDdelivery combines PHI DATA’s user-friendly proof of delivery software with the right hardware (a PDA with a
scanner). A unique barcode is affixed to packages so they can be monitored. This barcode is linked to a packing note. When a driver scans the barcode with their PDA, this is immediately recorded in the database. This is how IDdelivery validates the shipment before departure. Next, the driver calls up the first customer’s address, including route instructions, with one click. The arrival time for the next destination is calculated and communicated.

Each item delivered is rescanned at the destination. The customer signs the screen of the PDA to
confirm receipt. If there are any problems with the delivery, these can be indicated, using photos
if necessary. Payments can be recorded flawlessly too. The device then sends all the information
on to the administration or customer services. No paperwork is involved, which is financially
beneficial as well as delivering considerable time savings.

IDdelivery means less administration, increases productivity and avoids errors and discussions after delivery.


  • Efficient delivery (Proof of Delivery) and collection (Proof of Collect) of goods
  • Smooth reporting of anomalies, problems or damage (Proof of Condition)
  • Largely simplifying and automating the accompanying administration
  • Monitoring and (re-)organising the transport of packages in real time
  • Seamless integration with your ERP
  • User-friendly solution


This is what our customers say

“Not only do we now save lots of time ourselves in the old processing of dispatch notes, we can also inform our customers better and from a central location about where their delivery is, regardless of whether it is being transported by our own transport services or by third-party hauliers. In the future, we will even be able to inform them of progress from the very moment the order is released right up to the moment of delivery.”

Stijn Hoegaerts, Van Marcke


“A ready view of deliveries and transport provides a great deal of useful information, which we can use to improve existing processes and design new services.”

Bruno Mortier, Febelco

Do you want more information about our solutions regarding proof of delivery and proof of collect?